Frequently Asked Questions

Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.

General Questions

How can I get a quote?

Simply call our office directly on  0413 276 090 or send us a message via our contact form.

What payment methods can I use?

Most common methods of payment to our company are cash, cheque, EFT and most credit cards.

Are your products environmentally friendly?

Yes, we have a range available of commercial grade, environmentally friendly products that we use in our cleaning methods.

Is my information confidential?

All information provided to us is taken with strict confidentiality. All of our regularly serviced customers have use of internal codes and all information regarding, clients, premises and other information private and secure.

Do you offer discounts for multiple premises and services?

Please contact our office so we can discuss your requirements.

How often should my office / workplace be cleaned?

Most large offices require a minimum 1 weekly clean, but it all depends on the amount of staff you have. Please contact our office so we can discuss your requirements.

Do Oz Commercial Cleaning employees have police clearances?

Yes, all staff have background checks prior to employment, it is our obligation to ensure our employees have a National Police Clearance Certificate.

Are Oz Commercial employees covered by insurance?

Yes, all of our cleaning staff are covered by current Workers Compensation and Public & Product Liability insurance policies. Copies of our certificates are available on request.

Are you able to work after hours and public holidays?

Absolutely. We prefer to work outside of normal working ours to ensure an efficient service that has as little disruption as possible, our staff will work entirely around your businesses schedule.

My office is not located near yours, will you travel the distance to me?

Yes. With contracts spanning from Port Macquarie to Townsville, and Western Queensland, distance is not an issue for us.

How often should my office / workplace be cleaned?

Most large offices require a minimum 1 weekly clean, but it all depends on the amount of staff you have. Please contact our office so we can discuss your requirements.

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